Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

When customers return items to Amazon, those products don’t always go back on the shelf. Depending on condition, demand, and ...

We may receive a commission on purchases made from links. With all the stress of shopping, busy plans, work, and everything beyond, it makes sense why a lot of retailers extend holiday returns around ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Amazon said it's offering customers an extended return window for the 2025 holiday season to make their shopping experience "as seamless and worry-free as possible." Orders placed for "most items" ...

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The Save Mart Companies will offer a $5 discount on same-day purchases of $25 or more for customers who use the Amazon return kiosks, according to the release. This offer can be accessed by showing an ...

Amazon is offering doorstep returns in some markets through a new partnership with the U.S. Postal Service. Amazon quietly rolled out a partnership with the USPS this summer, offering doorstep return ...

An older model iPhone. A set of brake calipers. A pack of 24 disposable cat diapers. What do these items have in common? All were bought online by American shoppers who later changed their minds and ...

A number of other major retailers also have big changes on tap for the holiday season. Retailers balance customer-friendly return policies with rising costs and increasing return fraud. Major ...