A great dental office manager, which I refer to as a Level Five office manager, can help create a world-class practice. But many office managers are placed in their positions without understanding ...

Dental office managers are the glue that holds a practice together. They’re juggling schedules, billing, insurance, staff, and patient care all at once, and it’s no wonder burnout is so common. This ...

The branch office manager of yore is dying. The do-it-all BOM — the guy who would mentor an office's young bucks, auditing their tickets and their client interactions all while recruiting and tending ...