iTech, a provider of billing and revenue cycle management solutions, has implemented a patient appointment scheduling module to its expEDIum medical billing software. The module aims to effectively ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

It may not sound as sexy as digestible sensors to for medication adherence or using telemedicine to save people unnecessary trips to the emergency room, but online self scheduling of physician ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

In today’s market, where patients have more choices than ever, making the healthcare journey seamless may be the biggest ...

Wait times are a top complaint among patients when scheduling a medical appointment and an issue many physician practices are working to address, according to a recent survey. A March 27 poll by the ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...