Salesforce, Inc. (NYSE:CRM) shares are trading lower on Friday. The company introduced two new AI-driven solutions for retailers: Agentforce for Retail and Retail Cloud with Modern POS. These ...

Casey's and Duluth Trading Co. are using Salesforce (CRM) to connect to their customers in a whole new way New research shows 65% of consumers will remain loyal to companies if they offer more ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

Salesforce today unveiled Agentforce for Retail and Retail Cloud with Modern POS, helping store associates, customer service representatives, and digital merchants boost productivity and sales, while ...

Last time we took a close look at Hästens, the pandemic was in full swing, and retailers were scrambling (see Stuart's Hästens makes its omni-channel retail bed with Apple and Salesforce). Fortunately ...

Following Macquarie’s client call with Salesforce, Inc. (CRM) management, an analyst at the firm said the customer relationship management software company is “putting real wood behind its [artificial ...

Salesforce, Inc. (NYSE:CRM) is one of the AI Stocks Making Waves on Wall Street. On December 15, Truist Securities reiterated ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...