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Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

The cloud can help your business grow. Learn what the cloud is, the benefits of cloud services and software, and how much cloud services cost.

Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

With one of the best document management systems in the CRM space, Apptivo is best suited to SMBs that deal with large stacks ...

Indian-origin tech leader Jigar Thakkar has been appointed Vice President of Amazon Quick Suite, spearheading Amazon's ...

Why securing AI agents at runtime is essential as attackers find new ways to exploit generative orchestration.

At Microsoft Ignite in November, we introduced Frontier Transformation — a holistic reimagining of business aligning AI with human ambition to help organizations achieve their highest aspirations and ...

This certification pathway enables federal agencies to deploy Oracle's platform for managing complex project portfolios, ...

Find out if Jump is right for your business ...

Satya Nadella is Chairman and Chief Executive Officer of Microsoft. Before being named CEO in February 2014, Nadella held leadership roles in both enterprise and consumer businesses across the company ...

AP shares fell up to 17% after disappointing Q4 cloud backlog growth. Learn what drove the decline and what it means for the ...