Gift 5 articles to anyone you choose each month when you subscribe. Optus’ decision to outsource its mobile networks and call centres offshore contributed to delays in detecting a fatal Triple Zero ...

A fresh Optus outage cut NBN internet connections to 95,000 customers across Brisbane and parts of Queensland, with some customers unable to make Triple Zero calls from their landline. Optus said a ...

A network server failure is behind a lengthy outage impacting around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage began in the "early hours" of Wednesday, based on posts ...

The outage was first reported about 8.30am on Wednesday and lasted until 7.30pm. A message on the Optus website said the company was aware of an outage impacting customers across Brisbane and certain ...

Optus says services have been restored after outages were reported across Brisbane and into south-east Queensland. The provider apologised for the inconvenience but has not said how widespread the ...

Optus customers in Brisbane are experiencing issues with their NBN services. Optus customers across Brisbane have been rocked by an unexpected network outage, with the embattled telco confirming NBN ...

SYDNEY -Australian telco Optus said on Nov 26 it had suffered a service outage near Melbourne impacting around 14,000 users, two months after a disruption to emergency calls that probably caused four ...

This article was created in partnership with Best Buy. All selections and source material were provided by Best Buy. While many internet service providers allow you to rent equipment for your home, ...

Add articles to your saved list and come back to them any time. Victorian Premier Jacinta Allan has sought an urgent briefing after an Optus outage left more than 14,000 customers in the state’s south ...

Optus has said copper thieves are to blame for an outage that left 14,000 customers in Melbourne’s southeast without coverage and unable to connect to emergency services. More than 14,000 Optus ...

Australia’s media watchdog fined Optus Mobile AUD826,320 ($535,988) for failing to comply with anti-scam rules, leading to financial losses and identity theft for some customers, as the agency steps ...

The supermarket giant has an agency agreement with Optus which operates under the Coles Mobile brand. But Optus has control of all sales and service. The Australian Communications and Media Authority ...