Your definitive introduction to ITIL best practice. A valuable exam preparation resource, this guide will also be your go to reference in your work, further studies or professional development.

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ITIL® is a globally recognized framework for IT service management, providing best practices to enhance efficiency and deliver value in organizations.

Learn with the Official ITIL 4 Specialist: Create, Deliver and Support Training Materials which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous …

Learn with the Official ITIL 4 Specialist: Plan, Implement, and Control Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous …

ITIL Strategic Leader certification equips professionals with essential skills for managing IT-enabled services and driving business strategy.

Learn with the Official ITIL 4 Practitioner: Change Enablement Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous …

Learn with the Official ITIL 4 Practitioner: Release Management Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous …